Get Support When You Need It
Whether you're stuck on a particularly tricky puzzle level or need technical assistance with our mobile games, our support team is here to help. We've streamlined our contact process to get you back to gaming as quickly as possible.
Multiple Ways to Reach Us
Primary Support Email
info@xenoralquiva.sbs
Phone Support
+61 747 790 461
Please note: Phone support is available for urgent technical issues only
Please note: Phone support is available for urgent technical issues only
Office Location
Oakwood Child Care Centre
55 Noltenius Cct
Gray NT 0830, Australia
55 Noltenius Cct
Gray NT 0830, Australia
Email Support
24/7 Response
Within 4 hours
Within 4 hours
Live Chat
Mon-Fri
9 AM - 6 PM ACST
9 AM - 6 PM ACST
Quick Tip: Before reaching out, check
if your device has the latest version of our game installed. Many
common issues are resolved through updates that we release
regularly.
Send Us a Message
Tell us what's happening and we'll get back to you with a solution. The more details you provide, the faster we can help resolve your issue.